Michelle EdwardsApr 17, 20211 minI named it The GAS StrategyA very senior leader called me personally a few months ago. He wanted to know how we were able to achieve some of the things we have...
Michelle EdwardsSep 22, 20201 minNews Flash: People don't trust HR!I recently told a leader of HR folks this, and they acted shocked and appalled—as if this idea was unheard-of. It’s true, though, and...
Michelle EdwardsSep 22, 20202 minOne Word Changed the HR GameA few years ago in a speech he was giving, our founder thanked each of his leaders for whatever superpower they brought to the agency....
Michelle EdwardsSep 22, 20201 minMy Diversity, Equity & Inclusion SecretWhen people found out Heartbeat is 45% diverse—much higher than industry averages—and that we’d won a 2020 D&I Champion award, I began to...