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I named it The GAS Strategy
A very senior leader called me personally a few months ago. He wanted to know how we were able to achieve some of the things we have...
Michelle Edwards
Apr 17, 20211 min read
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News Flash: People don't trust HR!
I recently told a leader of HR folks this, and they acted shocked and appalled—as if this idea was unheard-of. It’s true, though, and...
Michelle Edwards
Sep 22, 20201 min read
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One Word Changed the HR Game
A few years ago in a speech he was giving, our founder thanked each of his leaders for whatever superpower they brought to the agency....
Michelle Edwards
Sep 22, 20202 min read
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My Diversity, Equity & Inclusion Secret
When people found out Heartbeat is 45% diverse—much higher than industry averages—and that we’d won a 2020 D&I Champion award, I began to...
Michelle Edwards
Sep 22, 20201 min read
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